OS:Windows, Linux
Support:24/7 Support through ticket system, two knowledge bases.
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bills itself as a “customer oriented Web hosting company” that provides hosting solutions to customers in over 78 countries. They base growth on word-of-mouth advertising generated by their customers. This company advertises that they challenge the ‘norm’ when they produced the world’s first virtual hosting control panel software. They also state that they maintain a ‘next-generation’ hosting infrastructure that delivers the industry’s most reliable and scalable hosting solution.

Features

Every customer at is provided with the same tools, and they’re all managed from their exclusive .com Control Panel. This online site management tool allows customers to master an online Web space with minimal technicalities. This ease of use makes site building and maintenance both seamless and simple. Even features designed for more advanced users are made intuitive to the average user, including databases, handlers, and cron jobs.

Reliability & Reputation

claims that over 65% of their clients are referred by current clients, as the service is comprised of highly-skilled individuals who share the common role of network engineer and of support representative. They guarantee 99.5% uptime, and if your server goes down they’ll be glad to credit you. They maintain two data centers, one NAC / IBX Center in Newark, NJ, and a GNAX Data Center in Atlanta, GA.

Pricing

appeals to three markets: consumer, small business, and large business, and each market is scaled in price for amount of space needed for any given online presence. All payments are due prior to the beginning of the month, and contracts are renewed automatically unless the customer notifies InHosted otherwise. They accept MC, Visa, and Amex for payments, which can be applied to any services. All additional services are applied to one billing cycle so you aren’t inconvenienced by various bills for online services.

invoices exclusively by email and all credit cards are billed automatically monthly. Generally the billing period starts on the 1st of each month. For each successive period, the contract is renewed automatically unless is notified otherwise. There is a 5-day grace period for late payments, and reactivation of closed accounts due to delinquency incurs a reactivation fee as well as payment of the balance due in full.

Cancellations are specific, so be sure to read policies before you sign up for an account. They don’t play around with debt, so expect to hear from an attorney if your account is overdue by thirty days. You might look for changes in any setup fees, administrative fees, and other fees that could apply to your transfer or new site. Although this company prides itself on transparent costs, you need to read each page to find those fees that aren’t “hidden.” There is a 30-day money back guarantee, but any domain names, fees, etc. will be charged upon that cancellation within the first month.

Support

provides plenty of support for technical, billing, sales, and Web design issues. Most of the issues are handled through e-tickets and forms, but customers also have access to UK, US, and Australian phone numbers for support. Use Skype to call free from 9-5 am CST daily. Their online customer support centers are available 24/7, and those centers are fairly comprehensive.

is one of the few hosting sites that offer an almost unbearable amount of information. While this is comforting, at the same time it can be confusing for the individual who wants to host a small personal site with little effort and/or time input. But, for the business owner, everything you need to know is printed somewhere on that site. You might want to print out current policies so you have access to them offline, and make sure you stay on top of any changes in policies in your tenure as a customer.

Coupon Codes

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